Return Policy

If for any reason you are not happy with your purchase from The Roguery, you may return the unused item to us for a full refund.

Full-priced merchandise must be returned within 30 days from date of delivery. Sale merchandise must be returned within 15 days from date of delivery. Final sale merchandise will be noted on the website. Shipping costs are non-refundable. Upon receipt of returned goods, The Roguery reserves the right to deny a refund if the merchandise does not meet return policy requirements. Refunds may only be issued in the same form as the original payment.

At this time, The Roguery only offers UPS return labels for domestic return addresses. Please note that only products purchased on theroguery.com may be returned for a refund.

Items Not Eligible for Return:

  • Final Sale item(s)
  • Item(s) returned without their original packaging
  • Used or worn item(s)
  • Item(s) with tags removed
  • Item(s) purchased through other retailers

Refunds:

The Roguery will refund the original form of payment you provided. We will process your refund within approximately 14 days of receiving your merchandise and will send you an email confirmation once your return has been processed. Your banking institution may require additional days to process and post this transaction to your account. Please allow 1 – 2 billing cycles from the day you return your package for your account to be credited.

How To Make A Return:

To request a return, please email The Roguery at customercare@theroguery.com with the reason for your return. We will respond within 2-3 business days with instructions.

Damaged Items:

When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for a shipping package to show some wear; however, if damage occurred to the item(s) in your shipment, please contact us immediately at customercare@theroguery.com.

Please provide the order number along with your email address and phone number for expedited service.

To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.